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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and requests
  • Improve our services and user experience
  • Send promotional communications (with your consent)
  • Prevent fraud and ensure platform security

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Vendors to fulfill your orders
  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist our operations
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure server infrastructure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Export your data in a portable format

6. Cookies

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content. See our Cookie Policy for more details.

7. Third-Party Services

We use third-party services for authentication (Google Sign-In), payment processing, and analytics. These services have their own privacy policies governing their use of your data. By using our platform, you consent to data being processed by these third-party services.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@swiftymart.com or write to us at:

SwiftyMart
Attn: Privacy Team
Email: privacy@swiftymart.com

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